Job Title: Inside Sales Representative - Drayage Logistics
Department: Sales
Reports To: Vice President of Business Development
Location: Remote
Company Overview
Gulf Winds International, Inc. is a leading provider of drayage, transloading, and storage, serving importers and exporters globally. The Company prides itself on innovation, people, and purpose, redefining expectations for intermodal trucking. With a robust presence at major ports, including Houston, Dallas, Mobile, Memphis, Savannah, Charleston, Norfolk, Baltimore, and Chicago, Gulf Winds is dedicated to delivering top-notch services through continuous investment in technology and infrastructure. Ownership: The company is backed by The Sterling Group, a Houston-based private equity firm. Since 1982, The Sterling Group has partnered with management teams to grow and build winning businesses in the industrial sector. Over 75% of Sterling’s past partnerships have been with family businesses and corporate carve-outs. Sterling excels as a partner bringing its operational focus and expertise to support company objectives. Today, Sterling has over $5.7 billion in assets under management.
Job Summary: We are seeking a motivated and results driven Inside Sales Representative to join our sales team. The ideal candidate will have a strong understanding of the drayage logistics industry and a proven track record in sales. This role involves engaging with potential clients, understanding their logistics needs, and providing customized solutions that enhance their supply chain efficiency.
Key Responsibilities:
- Lead Generation: Identify and qualify new leads through various channels, including phone calls, emails, and social media.
- Customer Engagement: Build and maintain relationships with prospective and existing clients. Conduct follow-ups and maintain regular communication to ensure customer satisfaction.
- Sales Presentations: Clearly articulate our drayage service offerings to prospects during presentations and meetings, addressing their unique logistics challenges.
- Proposal Development: Prepare and present customized proposals that meet customer needs while maximizing profitability.
- Market Research: Stay updated on industry trends, competitors, and market conditions to effectively position our services.
- Collaboration: Work closely with other departments, including operations and customer service, to ensure smooth execution of client contracts and fulfill client expectations.
- Sales Reporting: Maintain accurate records of sales activities and client interactions in the CRM system. Provide regular reports on sales performance and pipeline status.
- Client Education: Educate clients about our drayage services, pricing structures, and the overall logistics process to establish trust and credibility.
- Goal Achievement: Meet or exceed assigned sales targets and KPIs on a regular basis.
Qualifications:
- Minimum of 2+ years of experience in transportation, logistics or freight forwarding (preferably with a focus on drayage or intermodal).
- Comfortable making high volumes of outbound calls and following up on leads.
- Excellent communication and interpersonal skills, with the ability to build rapport and trust with clients.
- Proficiency in CRM software and Microsoft Office Suite.
- Strong negotiation and closing skills, with a results-oriented mindset.
- Ability to work independently as well as collaboratively in a team environment.
Benefits:
- Competitive salary with commission structure.
- Health, dental, and vision insurance.
- Retirement plan with company match.
- Paid time off and holidays.
- Opportunities for career advancement and professional development.